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Security Regulation in Second Life 

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Written by Guardian Market   
Saturday, 22 December 2007

By Samantha Goldflake and Guardian Market

The transcript of the 12/12/2007 meeting of the Second Life Exchange Commission (SLEC) is not very encouraging.  It shows an organization struggling with its own identity, leadership, and purpose in the virtual world, all the while public voices are growing increasingly critical of the abilities of the SLEC, as well as the conflicts of interest which reside with its leadership.  Two different schools of thought appear to be forming within the SLEC - one which looks at a system of punishment for companies and markets not compliant with the SLEC's regulation, the other which argues for rewarding the companies and markets which are compliant.

The first idea, that of punishment, is a natural one to strive for.  It is, after all, how governmental regulatory bodies operate.  If a company does not comply with their rules, they can fine, imprison, or seize assets as justified.  However, in Second Life this is simply impractical.  Although some systems have been constructed to incorporate this system of punishment into the mixture (such as ACE requiring that its companies who own land use BNT land, so that that asset may be seized if necessary), it simply does not carry the same weight that it does in First Life.  The bottom line is that even if you do everything you can to an avatar: take their money, land, inventory, maybe even ban them from Second Life - it simply does not carry as much weight as any one of those actions would in First Life.

The second idea, that of a reward system, also has many examples in First Life.  Some examples include Underwriters Laboratories (UL), The American Institute of Certified Public Accountants (AICPA), The American Academy of Actuaries and numerous others all over the world.  Each of these organizations has a set of rules and standards by which membership may be granted.  In exchange for abiding by these rules and keeping in good standing with the organization, a designation is awarded.  For example, the AICPA awards the Certified Public Accountant (CPA) designation, which is widely recognized throughout the United States.  The only form of "punishment" which the AICPA can offer is to take away the right to use that designation, and yet this is punishment enough to keep the entire organization membership in line because of how well-respected (and valuable) that designation is. 

This idea, the idea of awarding a designation to those who (voluntarily) follow the set standards, is indeed practical within Second Life.  What standards, how the designation is awarded, and what the designation looks like is the concern of the marketing department of the organization awarding it.  The World Wide Web Consortium (W3), for example, gives links or icons to be placed on well-constructed websites which then link back to the W3 explaining what the designation means and why the website is using it.  When visiting a site displaying one of those icons, then, the user knows that the designer has taken the time to make their site compliant with the W3's standards (and this usually indicates a careful and advanced web programmer as well).  A similar system could be put in place for the SLEC or other investor protection entity.

The concept of a regulatory body in Second Life is impractical.  However, the concept of an organization which publishes well-founded standards, evaluates applications, and awards designation(s) to those who adhere to the standards published is entirely practical within Second Life.  Such an organization could earn the trust and respect of investors, as well as gain publicity through publishing said designations.  This method of honoring those who abide by their standards, rather than criticizing those who do not adhere to them, could (in time) grow to be an effective method of market regulation, support, and education.

So far so good, but one should always look at the whole picture. The aforementioned theoretical organization should be formed by people with a relevant First Life background, not by self-certified or wannabe public accountants. Also it should be unbiased and not partial. Is this an obvious statement? It sure is, however it's a good thing to recall this concept, as it's a good thing to recall that actual, apparent and even perceived (by the general public) conflicts of interests should be avoided at all costs.

An award is as good as the reputation of the awarding organization. Of course everybody has to start somewhere and public trust isn't earned overnight, so at the beginning the life of an organization dealing with accounting and business standards could be hard.  However, by following some guidelines problems should be greatly reduced. The organization:

  • must be formed by people with relevant First Life backgrounds and enough SL experience (there are differences between the two)

  • must be unbiased and not partial to any SL financial institution

  • must keep at any time open communication channels with SL financial institution and the general public

  • must pursue at any time consistent, coherent and continued communication about its mission, acts, targets and such

  • must strive to earn and keep SL financial institutions and the general public trust

  • and, its members must avoid any actual, apparent or perceived conflicts of interests.

That given, then everything is possible. After all, it's a matter of business ethics. An ethical organization will be able to win the hearts of both SL financial institutions and the general public. 

The idea of an organization publishing standards and assigning designations to those who adhere to those standards is admirable and achievable. There is a big problem, however: that organization must really be unbiased and independent. It must also earn public trust. In the SL financial world we see pretty much the same faces everywhere. If not those faces, we see their friends. Are there people we can trust to form an unbiased and independent organization?  Time will tell if the SLEC will be that organization, or if another must be formed to accomplish that end. 



Comments
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Cadence Juran     | 2007-12-22 12:42:53
Excellent article, well thought out and objectively written. Nice job Samantha and Guardian!

Kind Regards,
Cadence Juran, CEO
MetaNetwork Media
Samantha Goldflake     | 2007-12-22 19:29:31
Thanks, this was my first co-authored article ever, either SL or RL!

It was a pleasure to work with Guardian Market and I'm looking forward to our next article, though I must admit that it's hard to keep up with Guardian's quality.

Samantha Goldflake
VSTEX Communication and Public Relations Director
Guardian Market     | 2007-12-23 19:03:03
Thank you, Cadence. I hope others find it insightful as well.

Working with Samantha was a pleasure as well. It is nice to find an avatar with such insights into the subtleties of communications in the virtual financial markets.

GM
Arnuad Villota   | 2007-12-23 20:42:04
In my opinion the SLEC is a good start with what you have laid out. There are good people in that organization, TraderJohn Susa, and Marc Attenborough to name two. I believe that they have proven themselves to others in the SL Financial Community as being straight forward and above scandal. I think we only need to drop those with obvious conflicts, such as owners or officers of exchanges, and then we could salvage the concept of SLEC. A new board should be re-elected, but that board without TraderJohn or Marc would be lacking in my opinion. I realize that Intlibber was a founder of the SLEC but he now has an obvious conflict of interest and must be dropped ASAP from the board (as well as any officers of his exchange or bank) in order for the SLEC to survive in any way shape or form. He needs to recognize this, if he doesn't then the SLEC must be dissolved completely and something new must arise from it's ashes.

I agree 100% that the SLEC should be an endorsement body and not a regulatory agency. There is no room in SL for a regulatory body, it won't work. On that note I think you and Guardian have stated that case well.

Another point that was touched on was, once we get the SLEC or whatever endorsement body comes alive, the word must get out quickly and in no uncertain terms that if a financial body is not endorsed then it should be treated as suspect.

Endorsed financial institutions should publicly post that they are endorsed by such a body. Then when a person is shopping around to find a safe place for his/her lindens they can start asking themselves, "what is this endorsement thing all about" and if they do a little research then hopefully they will find out what it is all about! That is why the word needs to be put out quickly and in no uncertain terms in as many ways as possible both in SL and RL. Also any negative press against such a body (e.g. WSE has regularly attacked the SLEC. SLCAPEX doesn't subscribe to it, but it doesn't attack it per say) should be dealt with immediately with logical sound arguments against the attacker's positions, if those positions are misleading. We don't need hype, just sound logic!

The reasons for non-endorsement should be well stated, clear, and well publicized in very simple and readable terms. I think most people's eyes glaze over if there is a lot of legal mumbo jumbo. A simple well stated argument goes a long way I think.

Just some added thoughts. Sorry if I overstated the obvious.
Samantha Goldflake     | 2007-12-24 06:47:30
Arnuad Villota wrote:
"Another point that was touched on was, once we get the SLEC or whatever endorsement body comes alive, the word must get out quickly and in no uncertain terms that if a financial body is not endorsed then it should be treated as suspect."


No way. I strongly disagree with that and any organization based on that premise will never get support from the VSTEX.

The organization I was thinking about should endorse financial institutions meeting or exceeding the set standards (here there is a separate worm can to be opened). Any financial institution not believing or not supporting that organization, should be just left alone. Period.

The single investor will make the choice, if and when he will support that organization and its endorsements.

Samantha Goldflake
VSTEX Communication and Public Relations Director
Guardian Market     | 2007-12-24 08:27:51
I think Arnaud may have meant being treated as suspect by the public at large, not by the SLEC/endorsement body. The organization would just leave them alone, but with the hopes that investors would ask "Why doesn't this company/exchange have this designation? That makes me wonder what's wrong with it." By doing so, they then treat it as suspect, even though the endorsement group officially has no opinion on it.
Arnuad Villota   | 2007-12-26 16:37:32
Guardian, that is correct. THank you for the clarification I should have been clearer.
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Copyright (C) 2007 Alain Georgette / Copyright (C) 2006 Frantisek Hliva. All rights reserved.

 
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